Privacy Policy

Maintaining the confidentiality of your data is of utmost significance to us and we want every customer to be aware of how we process it. Therefore, we have drawn up a Privacy Policy which describes how we protect and process your personal data.

Who is responsible for your personal data?

The controller of the personal data you provide to us is:

Zatorland Sp. z o.o. with its seat in Zator, Parkowa Str. 7, 32-640 Zator.  NIP: 551 22 52 345.

What personal data do we process?

We will process the following personal data: 

• contact details such as name, address, email address and telephone number;
• payment information and payment history;
• demographic data;
• order information.

Where do we keep your personal data?

We store the collected personal data in the European Economic Area (“EEA”). Any transfer of personal data is performed in accordance with applicable law.

Who has access to your data?

We never share your data, sell it or exchange it with other parties for marketing purposes.

In some cases, we pass your data on to selected external parties only in the course of performing the services we have defined and to the extent covered by the processing entrustment agreements we have signed. Detailed information on the categories of external entities in the tabs below.

What are the legal bases for data processing?

We process your personal data by virtue of the contract entered into, the model of which can be found in the Terms and Conditions. Your data is processed adequately in relation to the purpose of us providing services to you.

If we need additional data from you in order to better adapt our services to you and to offer you an even higher level of service, we will ask you for additional consents. Of course these are voluntary and you can revoke them at any time.

Is your data profiled?

We perform profiling on our Website. In relation to you, this will take place, provided you have given your consent. The profiling involves automatical assesment of products or services that you are interested in, and we will use information about the content you have displayed for this purpose. As a result, advertisements for products or services displayed on the websites will be better tailored to your needs. However, this profiling does not result in decisions that have legal effects on you or similarly significantly affect you.

What are your rights?

Right of access:  
You have the right to request information about which of your personal data we hold at any time. To do this, please contact us – you will receive this information by email.

Right to data portability: 
When we process your personal data by automated means, based on your consent or a concluded contract, you have the right to receive a copy of your data in a structured, commonly used and readable format. This copy can be sent to you or to another entity. This only applies to personal data that you have provided to us.

Right to rectification: 
You have the right to request the correction of your personal data if it is incorrect, as well as to complete incomplete data.  If you have an account with us, you can edit your personal data as well as your consents within your account settings.

Right to erasure: 
You have the right to delete any data processed by us at any time, except in the following situations:

• you have unfinished business with our online shop staff;
• you have an open order that has not yet been dispatched or has only been partially dispatched;
• you have an unpaid debt to us, regardless of the payment method;
• if we suspect or are certain that you have made improper use of our services in the past four years;
• If you have made any purchases, we will retain your personal transaction details for accounting purposes. 

Your right to object to data processing on the basis of legitimate interest:  
You have the right to object to the processing of your data, to the extent to which we process your data based on the legitimate interests of the controller. We will stop processing your personal data, unless we can find a lawful justification for doing so that overrides your interest or rights; or because of legal claims.

Right not to consent to direct marketing:
You have the right to opt out of receiving direct marketing materials, including the compilation of your profile analysis that is developed for the purpose of preparing such materials.

You may opt out of receiving direct marketing materials in the following ways:

• by following the instructions included in any such email,
• by editing your account settings on the website.

Right to restrict processing: 
You have the right to request that we restrict the processing of your personal data under the following conditions:

• If you do not consent to the processing on the basis of the legitimate interest of the controller, then we will restrict any processing of such data after verifying whether such legitimate interest exists.
• If you report that your personal data is incorrect, then we will restrict  any processing until we have verified the accuracy of the data.
• If the processing is unlawful, you may object to the erasure of your personal data and instead request the restriction of the use of your personal data.
• If we no longer need your personal data, but it is required in order to make or reject a claim.

How can you exercise your rights?

We take data protection very seriously, which is why we have designated a group of employees who will respond exclusively to questions regarding the above issues. You can contact them:

• by sending an email to rodo@zatorland.pl,
• by filling in the contact form on our website zatorland.pl,
• by calling our Customer Service at +48 667 979 220 (operator fee),
• by writing to the address of our headquarters.  

Security Administrator:

To ensure that your data is always processed faithfully, transparently and in accordance with the law, we have appointed a Security Administrator. To contact the Security Administrator, please send a message to rodo@zatorland.pl

The right to lodge a complaint with the supervisory authority: 

If you believe that we are processing your personal data in an inappropriate way, you can contact us. You also have the right to lodge a complaint with the supervisory authority.

What are cookies?

Cookies – means computer data, in particular small text files saved and stored on the devices through which you use our websites.

Administrator Cookies – means Cookies placed by us, related to the provision of electronic services by us through our websites.

Third-Party Cookies – means Cookies placed by our partners via the website of the Service.

How do we use cookies?

We use two types of cookies:

Administrator Cookies – means cookies placed by the Administrator, through the Website. 

Third- Party Cookies – means cookies placed by the Administrator’s partners, through the Website. 

Session Cookies – are stored on the User’s device and remain there until the browser session ends. The stored information is then permanently deleted from the device’s memory. The mechanism of session cookies does not allow collecting any personal data or any confidential information from the User’s device. 

Persistent Cookies – are stored on the User’s device and remain there until they are deleted. Ending the session of a given browser or switching off the device does not cause them to be deleted from the User’s device. The mechanism of permanent cookies does not allow collecting any personal data or any confidential information from the User’s device.  

We use both our cookies and third-party cookies to collect statistics and user data in aggregate and individual form, as well as analytical tools to optimize our website and to present offers of interest to you.  

We also use third-party cookies to monitor how you use other sites – so we can also provide marketing material on other sites/other communication channels.

Administrator cookies are used for the following purposes: 

• to adapt the content of the Site to the User’s preferences and to optimise the use of the Site;
• to recognize the User’s device and its location, and to appropriately display the Website adjusted to his/her individual needs; 
• to optimise the use of the Website by the User; 
• to adjust the content of the Website to the User’s preferences and to optimise the use of the Website; in particular, these files enable to recognise basic parameters of the User’s device and to appropriately display the Website, adjusted to individual needs  
• To conduct analysis, research and audience audit by creating anonymous statistics, which help to understand how the Users use the Website, which allows to improve its structure and content;
• to ensure the security and reliability of the Site.

Third-party cookies are used for the following purposes:

• to present multimedia content on the Website which is downloaded from an external website such as youtube;
• to collect general and anonymous statistical data using analytical tools such as Google Analytics 
• to present advertisements tailored to User preferences through the use of an online advertising tool, e.g. Google AdSense. 
• to use interactive functions in order to popularise the Website by means of social networking sites, e.g. Facebook.com, Pinterest.com.

Updates to our Privacy Policy:

We may need to update our Privacy Policy in the future. The latest version will always be available on our website. We will notify you of any changes to the content of the Privacy Policy, for example changes to the purpose for which we use your personal information, the identity of the Data Protection Officer or your rights.

What is your liability?

By visiting our website you automatically become a User. 

All content featured on the Website is protected by copyright or trademark protection rights and may not be used in any way without the consent of the authorised party, expressed in writing under pain of nullity, with the exception of permitted personal use of works within the meaning of the Act on Copyright and Related Rights of 4 February 1994. Any actions going beyond the above-mentioned permitted use shall be prohibited and may result in civil and criminal liability. All content included on the Website is for information purposes only and does not constitute an offer within the meaning of the Civil Code. 

As the Administrator, we shall not be held liable for any damages arising in connection with decisions made on the basis of the information provided on the website or in connection with its unauthorised use, unless such liability arises from generally applicable provisions of law, in particular the provisions of broad consumer law.